For Hotels
Hotel Sales Software That Qualifies Every Inquiry
An AI concierge for hotels that captures wedding, meeting, and event leads from your website — pre-qualified, multi-language, never asleep. Replaces the contact form with a conversation that delivers a sales-ready inquiry brief to your team.
Concierge
Wedding venue inquiry · live AI
The problem
Why traditional lead capture fails hotels
01
Contact forms capture no context
Generic hotel contact forms get names and emails but zero details. Your sales team wastes hours qualifying leads that should have been pre-qualified at intake.
02
Phone inquiries slip through
Calls after hours. Emails in a shared inbox. Leads go cold before anyone responds. The first hotel to send a relevant proposal usually wins.
03
No trip context until the third email
You don't know if it's a 20-person wedding, a 200-person conference, or a small corporate retreat until multiple back-and-forth exchanges.
Every chat ends here
A sales-ready Inquiry Brief in your inbox.
Not a chat transcript. Not a notification. The structured intake packet your sales team would build from a 20-minute discovery call — extracted automatically and triaged before it reaches you.
Inquiry Brief · Your Property
Good fitLara Mendez
Captured from Your Property concierge chat · Destination wedding
Triage
Inquiry of 80 within venue capacity (40-150). Confident match for outdoor ceremony preference.
Contact
- lara.m@example.com
- Phone
- +1 (305) 555-0142
Trip Details
- Trip Type
- Destination wedding
- Destination
- Caribbean coast
- Guests
- 80
- Dates
- Late March 2027
- Budget
- $50k – $100k
Planning Status
- Stage
- Actively planning
- Decision Timeline
- Within 60 days
Concierge Notes
Coastal · sunset ceremony · welcome dinner the night before
→ Open Inquiry Brief in dashboard for full chat transcript
Sample brief shown. Yours is generated from real visitor conversations on your site, populated with whatever the concierge captured.
How TripLeads solves it
One AI widget. Every qualified detail. Zero manual work.
01
AI Concierge for Hotels, Built-In
Purpose-built AI concierge for hotels — embed one script tag, the AI greets visitors, answers questions about your property, and captures qualified inquiries automatically. Multi-language out of the box.
02
Hotel Sales Software for the Intake Step
Most hotel sales software starts after the lead is in your CRM. This is the step before: an AI conversation that qualifies inquiries in real time and feeds your sales team a sales-ready brief — not a generic 'new lead' notification.
03
Trip-Type-Aware Conversations
Wedding-page widget asks ceremony format and guest count. Meetings-page widget asks attendee count and AV needs. Family-vacation widget asks party size and dates. Each page on your hotel site captures the right context for that trip type.
Getting started
Three steps. Five minutes. No engineer required.
01
Sign up in 30 seconds
Pick a plan, create an account. Essential includes a 30-day free trial; Standard and Premium start the moment you enter a card.
02
Add the chat to your site
Copy one snippet of code and paste it into your site's footer. No developer needed — if you can edit your homepage, you can do this. Works on WordPress, Shopify, Squarespace, custom builds, all the same.
03
Reply only to qualified visitors
The AI greets every visitor in their language (we cover 6) and asks the questions you'd ask: dates, group size, budget, preferences. You only see leads worth your time.
FAQ
Common questions
What is hotel sales software?+
Hotel sales software is the category of tools hotels use to capture, qualify, and convert event and group inquiries — weddings, meetings, conferences, incentives. Traditional hotel sales software (Salesforce, Cvent, Tripleseat) starts after the lead is in your pipeline. TripLeads is built for the step before: the AI concierge intake that replaces your contact form and captures structured qualifying information at first contact.
How is an AI concierge for hotels different from a chatbot?+
Generic chatbots answer FAQs and route to a human. An AI concierge for hotels qualifies the visitor as a lead: collects trip type, date, group size, budget, ceremony or AV needs, and special requirements, then delivers a structured inquiry brief to your sales team. It's not a support tool — it's a lead intake tool.
How does the widget work?+
Copy one script tag, paste it on your hotel's website. The AI chat opens when visitors click your CTA button. It asks the right questions based on the page's trip type — your wedding page gets wedding-shaped questions, your meetings page gets meeting-shaped ones.
Can I use different widgets on different pages?+
Yes. Put a wedding widget on your weddings page, a meetings widget on your events page. Each generates its own embed code and qualifies inquiries with trip-type-appropriate questions.
What about my existing CRM?+
Export leads as CSV from the dashboard and import into your CRM (Salesforce, HubSpot, Tripleseat, etc.). Direct integrations are on the roadmap.
How much does hotel sales software cost?+
TripLeads Essential is $99/month for boutique hotels and single properties (50 leads/month, basic profile, 1 trip type). Standard at $499/month adds unlimited leads, concierge-built landing page, 7-stage pipeline, and lead scoring — appropriate for full hotel sales teams. Premium at $995/month unlocks unlimited trip types and A/B testing.
Other business types
TripLeads works for every kind of travel business
Better hotel sales software starts at intake
30 days free on Essential. AI concierge ready in 2 minutes.