For Multi-Property Hotels
One Widget. Every Property. Routed Automatically.
Brand inquiries arriving at your portfolio site need the right property, fast. The AI matches inquiries to the right property and captures every detail your sales team needs.
Concierge
Brand inquiry · live AI
The problem
Why traditional lead capture fails multi-property hotels
01
Brand-level inquiries are vague
Visitors land on your portfolio page and ask 'do you have availability' without specifying which property. Routing wastes hours.
02
Each property has different specs
Capacity, venue style, location, package pricing — your sales team needs property-specific details before quoting.
03
Inquiry response time decides the deal
Brand inquiries get shopped against 4–6 competitors. The first relevant proposal wins. Multi-property routing is the bottleneck.
Every chat ends here
A sales-ready Inquiry Brief in your inbox.
Not a chat transcript. Not a notification. The structured intake packet your sales team would build from a 20-minute discovery call — extracted automatically and triaged before it reaches you.
Inquiry Brief · Your Property
Good fitLara Mendez
Captured from Your Property concierge chat · Destination wedding
Triage
Inquiry of 80 within venue capacity (40-150). Confident match for outdoor ceremony preference.
Contact
- lara.m@example.com
- Phone
- +1 (305) 555-0142
Trip Details
- Trip Type
- Destination wedding
- Destination
- Caribbean coast
- Guests
- 80
- Dates
- Late March 2027
- Budget
- $50k – $100k
Planning Status
- Stage
- Actively planning
- Decision Timeline
- Within 60 days
Concierge Notes
Coastal · sunset ceremony · welcome dinner the night before
→ Open Inquiry Brief in dashboard for full chat transcript
Sample brief shown. Yours is generated from real visitor conversations on your site, populated with whatever the concierge captured.
How TripLeads solves it
One AI widget. Every qualified detail. Zero manual work.
01
Property-Aware AI
The chat asks the right qualifying questions, then matches each lead to the property that fits — by location, capacity, and package range.
02
Brand-Wide Dashboard
See every inquiry across every property in one place. Filter by property, sales rep, or trip type. Export to your CRM.
03
Property-Specific Sub-Pages
Add a sub-page per property under your brand slug. Each one has the AI configured for that property's specifics.
Getting started
Three steps. Five minutes. No engineer required.
01
Sign up in 30 seconds
Pick a plan, create an account. Starter includes a 30-day free trial; Professional and Premium start the moment you enter a card.
02
Add the chat to your site
Copy one snippet of code and paste it into your site's footer. No developer needed — if you can edit your homepage, you can do this. Works on WordPress, Shopify, Squarespace, custom builds, all the same.
03
Reply only to qualified visitors
The AI greets every visitor in their language (we cover 6) and asks the questions you'd ask: dates, group size, budget, preferences. You only see leads worth your time.
FAQ
Common questions
Can the AI route inquiries across our properties?+
Yes. The AI captures preferences (location, dates, capacity, style) and tags each lead with the matching property. Your team sees pre-routed leads in the dashboard.
Do all our properties share one widget?+
Yes — one script tag works across your portfolio site. For property-specific pages, embed the same script with a `data-property-id` attribute to scope leads to that property.
How does TripLeads improve chat conversion over time?+
We continuously A/B test chat prompts across the platform and roll the winning variants out to every partner — your chat keeps getting better at qualifying inquiries without any work from you. Per-partner A/B testing is on the roadmap for Premium.
What about properties on different tech stacks?+
The widget is a single script tag — works on any platform: WordPress, Sitecore, Squarespace, custom sites, or PMS-managed property pages.
Other business types
TripLeads works for every kind of travel business
Capture every brand inquiry, route it instantly
One widget. All your properties. The right team gets the right lead.